On the Site, based on the vehicle selection made by entering Car, Model and\/or\x26nbsp; VIN details, the software download portal will guide you with actions to be taken to assess if an update is available for your vehicle.\\nIf an update is available, you may download the software from this site to a blank 2 GB USB flash drive using your PC or Mac computer, following the actions prompted on the site.\\nNext, in the vehicle, insert the USB drive in the AUX\/USB port and follow the vehicle installation instructions for an in\u002Ddepth guide on how to install the software update to your vehicle.\\n\x22,\x22Priority\x22:\x22\x22,\x22Question\x22:\x22How do I update my software on my vehicle?\x22}},\x22faq\u002D2\x22:\x22Answer\x22:\x22It is recommended to use a blank 2GB or above capacity USB flash drive for software update via software download portal.\\n\x22,\x22Priority\x22:\x22\x22,\x22Question\x22:\x22What capacity Flash Drive do I need for this update?\x22,\x22faq\u002D3\x22:\x22Answer\x22:\x22All major browsers\x26nbsp; Microsoft Edge, Firefox, Chrome and Safari, are supported. If your browser does not support the download, please check to make sure your browser version is up to date\\n\x22,\x22Priority\x22:\x22\x22,\x22Question\x22:\x22Which browsers support the software updates?\x22,\x22faq\u002D4\x22:\x22Answer\x22:\x22The software updates are for updating the underlying operating system that runs your Multimedia system, including the navigation function. \\nDepending on your vehicle model, updates may be available for Navigation Map data separately. Please contact your dealership for Map data updates.\\n\x22,\x22Priority\x22:\x22\x22,\x22Question\x22:\x22Does the software update affect navigation?\x22,\x22faq\u002D5\x22:\x22Answer\x22:\x22Navigation map data updates are not included as part of software updates from the site. Depending on your vehicle model, updates may be available for Navigation Map data separately. Please contact your dealership for Map data updates.\\n\x22,\x22Priority\x22:\x22\x22,\x22Question\x22:\x22Can I update my navigation with the latest Map data?\x22,\x22faq\u002D6\x22:\x22Answer\x22:\x22Depending on the particular Multimedia (audio) system your vehicle is equipped with, the website may provide updates for the base operating system, the Gracenote data, or a combination of these plus the Apps Suite. Once you choose the model name, model year or provide the VIN (Vehicle Identification Number) of your vehicle on the website, you will be presented with the available Multimedia systems to choose from, if one is available. Upon choosing your Multimedia system, you will be presented with any specific update applicable to your vehicle.\\n\x22,\x22Priority\x22:\x22\x22,\x22Question\x22:\x22What multimedia software can I update from the Toyota Owners website?\x22,\x22faq\u002D7\x22:\x22Answer\x22:\x22Yes. Updates from the Toyota software download portal are provided at no charge to you.\\n\x22,\x22Priority\x22:\x22\x22,\x22Question\x22:\x22Are the online updates complimentary?\x22,\x22faq\u002D8\x22:\x22Answer\x22:\x22Yes, the updates can be done at the dealership.\x26nbsp; Based on your vehicle multimedia generation,\x26nbsp; there may a minimal fee charged. Contact your dealership for more details.\\n\x22,\x22Priority\x22:\x22\x22,\x22Question\x22:\x22Can I get the updates done at the dealership?\x22,\x22faq\u002D9\x22:\x22Answer\x22:\x22Yes, it is recommended to follow the vehicle installations instructions published for your specific car and multimedia system.\x26nbsp; These can be emailed or printed from the site, for reference while updating your multimedia inside the car.\\n\x22,\x22Priority\x22:\x22\x22,\x22Question\x22:\x22Do I need the vehicle installation instructions with me while updating the software on Multimedia unit in my vehicle?\x22,\x22faq\u002D10\x22:\x22Answer\x22:\x22The software update files size may vary from about 1 GB to more than 2 GB. Time taken to download the files will vary depending on the internet connection available at the time of the download.\\n\x22,\x22Priority\x22:\x22\x22,\x22Question\x22:\x22How long will the files take to download to my computer?\x22,\x22faq\u002D11\x22:\x22Answer\x22:\x22Vehicle software installation times vary depending on the size of the software update. We recommend parking your vehicle in a well\u002Dventilated open area outside suitable for running the engine, while updating the multimedia system.\\n\x22,\x22Priority\x22:\x22\x22,\x22Question\x22:\x22How long will the files take to install on my vehicle? \x22,\x22faq\u002D12\x22:\x22Answer\x22:\x22Make sure a blank 2GB or above capacity USB is used for the software update process. Follow the vehicle installation instructions provided on the site\x26nbsp; The instructions will assist you in determining if the file version you are attempting to install is older than the previously installed software, or if the multimedia system is rejecting the installation because it is an incorrect file.\\n\x22,\x22Priority\x22:\x22\x22,\x22Question\x22:\x22I plugged the USB on my vehicle multimedia system. The system does not show update progress. What do I do?\x22,\x22faq\u002D13\x22:\x22Answer\x22:\x22a. You may try the download process again. It is possible that the download file was not moved to the USB flash drive which would cause the installation to fail\\nb. You may contact the\x26nbsp;Toyota Brand Engagement Center at 800\u002D331\u002D4331, Monday\u002DFriday: 7am\u002D7pm Central Time, Saturday: 7am \\u2013 4:30pm Central Time.\x26nbsp;\\nc. Visit your local dealership\\u2019s service department.\\n\x22,\x22Priority\x22:\x22\x22,\x22Question\x22:\x22My Vehicle did not accept the file?\x22,\x22faq\u002D14\x22:\x22Answer\x22:\x22Recheck to confirm that the file downloaded was for the multimedia system equipped in your vehicle.\x26nbsp; If you receive the warning message \x26quot;The new software could not be read\x26quot;, please check that the USB flash drive contains the correct software. If you have the correct file on the USB flash drive and are performing an Operating System update, then your system may already be up to date. In this case,\x26nbsp; there would be no need to proceed with the software update. For further assistance, you may contact Toyota Brand Engagement Center at 800\u002D331\u002D4331, Monday\u002DFriday: 7am\u002D7pm Central Time, Saturday: 7am \\u2013 4:30pm Central Time.\\nor visit your local dealership\\u2019s service department.\\n\x22,\x22Priority\x22:\x22\x22,\x22Question\x22:\x22My vehicle display screen showed an error message.\x22,\x22faq\u002D15\x22:\x22Answer\x22:\x22The USB port marked AUX\/USB is used for software update. The location varies on all vehicles \u002D please see your vehicle owner\x27s manual for the exact location.\\n\x22,\x22Priority\x22:\x22\x22,\x22Question\x22:\x22Where is my USB port on my vehicle? Can I use any usb port in the vehicle for software update?\x22,\x22faq\u002D16\x22:\x22Answer\x22:\x22Most Toyota vehicles require minimal maintenance and the factory installed multimedia systems are stringently tested so there may not be additional updates required at this time. You may check back at this site periodically for applicable updates.\\n\x22,\x22Priority\x22:\x22\x22,\x22Question\x22:\x22I don\\u2019t see any updates available for my vehicle on the site?\x22,\x22faq\u002D17\x22:\x22Answer\x22:\x22No\\u2013 only use files provided from Toyota via software download portal website and\/or your local Toyota dealership.\\n\x22,\x22Priority\x22:\x22\x22,\x22Question\x22:\x22I found a file from another site. Should I use it?\x22,\x22faq\u002D18\x22:\x22Answer\x22:\x22No. The files are specifically designed to work with Toyota vehicles and each Multimedia (audio) system installed in them.\\n\x22,\x22Priority\x22:\x22\x22,\x22Question\x22:\x22Can I use the files for other vehicles other than Toyota?\x22,\x22faq\u002D19\x22:\x22Answer\x22:\x22You will need to take your vehicle into the local dealership for service\\n\x22,\x22Priority\x22:\x22\x22,\x22Question\x22:\x22My Multimedia system is no longer working after I tried to install the files.\x22,\x22faq\u002D20\x22:\x22Answer\x22:\x22For vehicles with available OTA (Over The Air) updates , USB updates can also be done by visiting the software download portals www.toyota.com\/firmware\u002Dupdates\\n\x22,\x22Priority\x22:\x22\x22,\x22Question\x22:\x22Can I update my Multimedia system by USB instead of OTA (Over The Air) update?\x22,\x22faq\u002D21\x22:\x22Answer\x22:\x22Vehicle Identification Number (VIN)\x26nbsp; is used to determine the software update required for your specific vehicle audio multimedia unit.\\n\x22,\x22Priority\x22:\x22\x22,\x22Question\x22:\x22Why do I need to provide my VIN to obtain USB download file?\x22,\x22faq\u002D22\x22:\x22Answer\x22:\x22Based on your vehicle information file, the software update file will be customized to provide only the needed changes for your vehicle.\\n\x22,\x22Priority\x22:\x22\x22,\x22Question\x22:\x22Why do I need to provide a vehicle information file from the Multimedia unit to obtain USB download file?\x22,\x22faq\u002D23\x22:\x22Answer\x22:\x22Turn on your vehicle and insert USB to multimedia system \u002D AUX\/USB port . Go to the \\u201cSoftware\\u201d page in the \x26quot;Settings\x26quot; menu and press \\u201cOutput info to USB memory\\u201d\\n\x22,\x22Priority\x22:\x22\x22,\x22Question\x22:\x22How do I download the vehicle information file from the Multimedia unit?\x22,\x22faq\u002D24\x22:\x22Answer\x22:\x22Based on the Model and Year information or VIN you provide on the site, you will be directed if you need to provide an inventory file.\\n\x22,\x22Priority\x22:\x22\x22,\x22Question\x22:\x22How do I know if I need to provide Inventory file for getting my software update?\x22,\x22faq\u002D25\x22:\x22Answer\x22:\x22Based on the Vehicle model selected, the portal will direct you if your multimedia system has multiple updates or singular update.\x26nbsp;\\nIn case you see\x26nbsp; multiple updates we recommended to download all files pertaining to your vehicle and multimedia unit type (audio \/ audio plus \/ premium) and update the multimedia system.\\n\x22,\x22Priority\x22:\x22\x22,\x22Question\x22:\x22On the software update page, I see multiple updates available for my vehicle. Do I need to download all files and update my multimedia unit?\x22,\x22faq\u002D26\x22:\x22Answer\x22:\x22It is highly recommended to use a blank 2GB or above capacity USB flash drive for software update. Please remove any existing data on the USB flash drive. Please avoid creating any folders while saving software update files. This will enable your multimedia unit to read the files correctly.\\n\x22,\x22Priority\x22:\x22\x22,\x22Question\x22:\x22While saving the files in the USB flash drive, can I create folders or have previous data stored on the flash drive?\x22,\x22faq\u002D27\x22:\x22Answer\x22:\x22There are many advances that occur with new generations of smartphones, Bluetooth changes and other technology improvements. Toyota would like to provide updates to our customers in addition to minor changes that improve the overall multimedia system performance.\\n\x22,\x22Priority\x22:\x22\x22,\x22Question\x22:\x22Why do I need to update my software?\x22,\x22faq\u002D28\x22:\x22Answer\x22:\x22Certain Car Models may require multiple software update files to be downloaded, that are applicable software files can be identified using the Model ID information. This\x26nbsp; is an identifier specific to the multimedia unit in your Infotainment System. It is a minimum of 10\u002Ddigits and may contain both letters and numbers* and can be located on your Head unit under Setup\/Setting tab \u002D\x26gt; Software Update.\x26nbsp;\\nTo locate Model ID for your specific multimedia , please follow the steps described below:\\nImages are examples only. Actual images may differ. The procedure below is representative, however there may be minor differences for specific vehicle audio multimedia systems.\\n1. With the vehicle audio multimedia unit powered on, press the MENU hard button beside the screen \/ touchpad.\\n*Some models will not have a Menu button, in this case press HOME\\n2. Once the Menu screen is displayed, select SETUP or SETTINGS depending on your multimedia screen.\\n\\n3. Select GENERAL, and scroll down until\x26nbsp;Software Update is visible. Click on SOFTWARE UPDATE.\\n\\n4. On the Software Update screen, the Infotainment MODEL ID (DCU) will be visible.\\n*Some vehicles will have a Multimedia \/ Navigation (DCM) Model.\\n\x26nbsp;\\n\x26nbsp;\\n\x22,\x22Priority\x22:\x22\x22,\x22Question\x22:\x22What is Model ID ?\x22],\x22faqHeading\x22:\x22FREQUENTLY ASKED QUESTIONS\x22,\x22faqSearch\x22:\x22Search\x22,\x22backbtntext\x22:\x22View FAQs\x22,\x22herotext\x22:\x22FAQs\x22,\x22herotext2\x22:\x22Click View FAQs, if you\x27re having problems getting your Software Update File.\x22,\x22variation\x22:\x22TFF\x22,\x22heroimage\x22:\x22\/content\/dam\/sdp\/toyota\/miscellaneous\/dn\u002Dfaq\u002Dimage.png\x22,\x22bgFullBleed\x22:\x22false\x22}" data-dialog-values='"brandName":"toyota"'> DO NOT SELL MY INFORMATION Privacy Policy
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